The service industry is, at its core, mobile. So your management platform has to be connected to the field. Workiz’s easy-to-use mobile app lets your field techs get assigned to jobs and manage them right from anywhere at all.
With Workiz, you and your team can access essential data from any device; anytime, anywhere. While your techs can see their personal schedule, calls history, and timesheets, the admins and managers get access to the full schedule as well as all tech-client communication.
Once techs are assigned to a job, they will be notified on the mobile app. The job will have all the information the dispatcher collected (client name, address, contact info, notes, estimates, call recordings.) Once the tech or the dispatcher updates a job, It automatically syncs on both sides. Techs are notified by push notification of all changes to their current workday. Your team is always aligned and in-sync.
Your techs can access all the features they need in order to accomplish their workflow. They can add jobs, check their calendars, view their job history, add notes and attachments, create estimates and invoices, collect signatures, payments, and more – right at their fingertips. Watch the job get done faster when your team’s organized and your process is streamlined.
From the very beginning, Workiz was a perfect fit for managing work orders, as well as for our technicians and call center dispatchers. As the company grew, the “Franchises” and “Reporting” features made it easy to track and integrate our other departments – up and down garage doors. Overall, Workiz has proven to be highly adaptable to the needs of the vastly expanding business.