Field Service Online Booking System

Online Booking is a Workiz feature that lets your customers schedule services directly through your website, social media, or even Google — without having to call or wait for office hours.

It’s a self-service portal that’s always open, helping your business capture more leads, reduce admin time, and book jobs faster. Whether you’re asleep, with family, or on a job, Online Booking works around the clock to fill your calendar.

Workiz Online Booking connects to your real-time Workiz calendar, letting customers choose a service, pick a time slot, and submit a request — all from a desktop or mobile-friendly form you can easily put on your website, email signature, social media, or share via link.

Zero tech skills are needed to set up the feature.

You control the services shown, the scheduling rules, and whether deposits are required. Every booking goes straight into your Workiz calendar, with the option to auto-assign techs, send confirmations, or trigger follow-ups.

Reserve with Google is a feature that places your Workiz Online Booking linke into your Google Business Profile so that customers can instantly book your services right from their search or map results.

When someone searches for your business or service type (like “plumber near me”), your business can show up with a direct “Book” button — making it faster and easier for leads to schedule a job on the spot.

Very few service businesses have activated this Google feature, giving you the chance to stand out in the crowded search results.

Once you activate the Reserve with Google integration inside Workiz, your available time slots and services sync with your Google Business Profile.

When a customer finds your listing, they can book an appointment in just a few taps. That booking is automatically added to your Workiz schedule, so you don’t have to lift a finger. It’s a seamless way to convert Google traffic into confirmed jobs — no calls, no forms, no delays, and all done at the customer’s time and convenience.

Not at all!

It takes less than 60 seconds to add set up both your Online Booking links or Reserve with Google. Zero tech skills are required.

Absolutely.

You can tailor the booking portal by adding your company logo, setting service titles and descriptions, and defining booking preferences such as business hours, service types, job duration, and required client information. This ensures a seamless and branded experience for your customers.

You can also require advance payments or down-payments, and even let clients per-order parts or equipment right from their online booking portal.

Yes.

Workiz allows you to require full or partial payments at the time of booking.

You can set these preferences based on the service type or other criteria, ensuring you secure commitment from clients and reduce no-shows.

By integrating with Google’s “Reserve with Google” and Local Services Ads, your services become directly bookable from Google Search results. This increases your visibility in the world’s #1 lead source, places you ahead of competitors, and simplifies the booking process for potential clients. It also gives you a way to serve your customers 24/7, even if you keep regular business hours.

Yes.

Workiz lets you generate unique booking links for different marketing channels, such as your website, social media, or email campaigns. This enables you to identify which channels are driving the most bookings and optimize your marketing strategies accordingly.

Definitely.

The Workiz Online Booking portal is designed to be responsive and user-friendly across all devices, ensuring that clients can book your services conveniently from smartphones, tablets, or desktops.

Your customers will also have their very own Client Portal where they can view & sign their quotes, pay their invoices, and more – from any device they choose.

Integrating the Workiz booking widget is straightforward.

After activating the feature in your Workiz account, you can generate an embed code to insert into your website.

We also recommend placing the link in your email signature, SMSs, automations, and in your social media link-in-bios.