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Use AI, or fall behind.
Gain 30 hours a week by using AI to automate client messaging, lead creation, and job scheduling so your team can focus on growing your business.
AI is not a threat
You can’t automate the wrench. It won’t replace your business, but it can help you run it better. Automating your admin will help you grow.
AI Call Answering
Never miss a call with Genius Answering
Clients expect you to pick up the phone. Unanswered clients don’t call back. Genius Answering answers 100% of the calls you miss and automatically turns them into scheduled jobs before the caller even thinks about a competitor. It’s the perfect alternative to ineffective external after-hours call centers.
CALL INSIGHTS
Understand what you need to do, faster
Provide better customer service with less effort. Automatically pull key details from calls, find upsell opportunities, and answer customer questions while keeping workflows smooth.
GENIUS LEADS
Transform leads Into opportunities, instantly
Stop copy pasting from emails – generate new leads automatically with Genius Leads. Extract lead data from any sources and turn them into a trackable Workiz lead, allowing you to focus on service instead of data entry.
GENIUS SCHEDULING
Smart scheduling, simplified
Scheduling shouldn’t be done manually. Our AI-scheduler intelligently suggests optimal times for jobs, based off your team’s availability, route, and current schedule. Reducing travel time between jobs lets you get more on the calendar, sit less in traffic, and save on gas.
SMART MESSAGING
Deliver perfect responses in an instant, every time
Smart Messaging lets you compose professional, situationally-appropriate messages tailored to each customer’s history, so that your team can handle more conversations at once while still sounding like the professionals you are.
Frequently asked questions
What is Workiz Genius and how does it benefit my business?
Workiz Genius is a personalized smart assistant that uses AI to make your everyday tasks simpler. This tool learns your business, figures out better ways to do things, and assists you in your daily tasks more effectively.
Is Workiz Genius compatible with other software or tools that I use?
Absolutely, yes. Workiz Genius is designed to become part of your existing team. It works well with what you’re already using, so you don’t need to change any of your current tools or processes. It’s like adding a new member to your team who can quickly adapt and provide you with valuable insights and suggested actions..
Can I customize the AI capabilities of Workiz Genius to fit my business needs?
Indeed! Workiz Genius can adapt to your unique needs. It’s designed to adjust and fit with your workflows, much like a team member who learns and understands how your business runs. As you use it, it adapts better to provide more accurate and relevant suggested actions and insights.
How does Workiz Genius adapt and improve over time?
Workiz Genius is designed to learn continually. So, just like a team member gains experience over time, every time you use Workiz, Genius understands your business better, taking into consideration all client interactions, job history, & more. Over time, the AI capabilities of Workiz Genius improve and become more customized to your business.
What's the difference between Workiz Genius and everyone else?
Workiz Genius is the first AI powered software that is tailored for field service businesses. It’s easy to use and naturally communicates with a human tone and voice.

