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Meet Workiz Genius
Easy-to-use AI powered toolset for field service businesses
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Work smarter, grow faster
38%
increased revenue
55%
faster workflows
45%
increased client satisfaction
30hrs
time saved per week
SMART MESSAGING
Deliver perfect responses in an instant, every time
Writing professional messages fast that are tailored to each customer is challenging. Smart Messaging can easily compose context-aware message options, provide you with suggested replies, edit your existing messages to be written more professionally and more. All of this is done while taking into account the context of the conversation, your client, and your history with them.
CALL INSIGHTS
Faster insights from customer calls
Understanding exactly what your customers say in calls is key, but analyzing them takes ages. Call Insights efficiently transcribes calls and extracts key details highlighting important topics, questions, upsell opportunities, at-risk customers, and more. You’ll also receive call summaries and suggested actions for smarter business decisions. Stop wasting time listening to calls and focus on what truly matters.
Workiz Genius is a game-changer! I use it every day, especially the Call Insights summary feature for missed calls. It saves me so much time and helps me respond to customers faster. Now, I don't have to listen to whole call recordings - I just see what the customer needs and can respond right away.
Tony Fuentes
Owner, Appliance 911
Frequently asked questions
Let us know if you have any other questions, our team is always happy to help!
What is Workiz Genius and how does it benefit my business?
Workiz Genius is a personalized smart assistant that uses AI to make your everyday tasks simpler. This tool learns your business, figures out better ways to do things, and assists you in your daily tasks more effectively.
Is Workiz Genius compatible with other software or tools that I use?
Absolutely, yes. Workiz Genius is designed to become part of your existing team. It works well with what you’re already using, so you don’t need to change any of your current tools or processes. It’s like adding a new member to your team who can quickly adapt and provide you with valuable insights and suggested actions..
Can I customize the AI capabilities of Workiz Genius to fit my business needs?
Indeed! Workiz Genius can adapt to your unique needs. It’s designed to adjust and fit with your workflows, much like a team member who learns and understands how your business runs. As you use it, it adapts better to provide more accurate and relevant suggested actions and insights.
How does Workiz Genius adapt and improve over time?
Workiz Genius is designed to learn continually. So, just like a team member gains experience over time, every time you use Workiz, Genius understands your business better, taking into consideration all client interactions, job history, & more. Over time, the AI capabilities of Workiz Genius improve and become more customized to your business.
