Maintenance agreements can transform your business by providing a reliable stream of recurring revenue. By offering regular maintenance services to your customers, you can smooth out the peaks and valleys in demand and create a more predictable income. This makes it easier to plan for the future, invest in your business, and provide stable employment for your team.
But the benefits don’t stop there. Maintenance agreements also help you build stronger relationships with your customers. By proactively caring for their home’s systems and equipment, you demonstrate your expertise and commitment to their comfort and safety. This can lead to increased loyalty, referrals, and positive reviews.
Of course, selling maintenance agreements can be a challenge. Many homeowners may not understand the value of regular maintenance or may be hesitant to commit to an ongoing service. That’s why it’s crucial to educate your customers and communicate the benefits clearly.
Overcome objections
Here are a few proven strategies for overcoming these objections and successfully selling maintenance agreements:
- Offering different levels of maintenance plans to suit different budgets and needs
- Using visual aids to demonstrate the value of regular maintenance
- Training your technicians to communicate the benefits effectively
- Providing incentives for your team to sell agreements
By implementing these strategies and making maintenance agreements a core part of your business, you can create a more stable and profitable future for your company.
But the benefits of maintenance agreements extend beyond just financial stability. They also help you provide better service to your customers. Regular maintenance visits allow your technicians to catch potential issues early, before they turn into costly breakdowns. This proactive approach can help your customers save money in the long run and prevent unexpected disruptions to their comfort.
In addition, maintenance agreements give you more opportunities to interact with your customers and strengthen those relationships. During each visit, your technicians have the chance to educate homeowners, answer their questions, and provide valuable tips and advice. This builds trust and positions your company as a reliable partner in their home’s comfort and safety.
So if you’re not already offering maintenance agreements, now is the time to start. By following these strategies and insights, you can unlock the power of these agreements and take your home service business to the next level.
To make the most of your maintenance agreements and streamline your operations, consider using a field service business management platform like Workiz. With Workiz, you can easily manage and automate your maintenance agreements alongside all other aspects of your business, from scheduling and dispatching to invoicing and customer communication. Having everything in one place saves time, reduces errors, and allows you to focus on providing exceptional service to your customers.
Don’t miss out on this opportunity to create a more stable, profitable, and customer-focused business. Start implementing maintenance agreements today and see the difference they can make for your company’s success. And with Workiz by your side, you’ll have the tools and support you need to take your business to new heights.
Want to learn more?
Be sure to watch our webinar about how to “Fill the board with opportunities year round” with Derrek Hofrichter, SBE Coach, Trainer and Podcast Host. Discover how to keep recurring revenue year-round, build a solid maintenance program, and get your techs on board.
