Workiz Service Phone
All-in-One Phone System to Manage Your Service Business
Answer all incoming calls, reduce job cancellations and optimize your ad spend. Manage all of your jobs and calls from one platform.
Never miss a call with
Workiz integrated service phone
Offer the best customer experience and keep your clients coming back for more. Add a call greeting, record your calls, and create a smooth call flow so your clients never hear a busy line.
Save your dispatcher’s time by avoiding multiple platforms
Easily call clients right from your Workiz job page. See the full job timeline to help you follow client’s requests, identify important info such as job details, and listen to call recordings in one click.
Ensure your techs are giving great customer service in the field
Assign techs to a job without revealing clients’ personal phone numbers. Record tech & client calls to ensure a great customer experience.
Optimize your marketing budget
Keep track of your marketing channels (yellow pages, Yelp, Google Ads, etc.) to understand which ads are generating more calls, more jobs, and most importantly, more revenue.
Workiz Service Phone Main Features
Call Recordings
Manage and record all of your calls
Call Log
See all of your incoming and outgoing calls in one place
Call Queuing
Place incoming calls in a line to make sure each call is answered
Call Flows
Create smart call routing with interactive voice response (IVR)
Greeting
Look professional with a phone greeting
All-in-One CRM
Call recordings, messages, and notes are all autosaved under the relevant job
Click to Call From a Job
Allow dispatchers and techs to call clients in just one click
Appointment Reminders
Send automatic job reminders to client
Voicemail to Job
Automatically transcribe a voicemail message to a job
Smart Transfer & Conferencing
Transfer a call or add someone to a call in seconds
Call Masking
Keep your clients’ phone numbers private
Tech & Client Call Recordings
Manage & record field techs’ calls to improve customer satisfaction
Ad Tracking
Track your ads, link them to your jobs, and measure your ROI
Reports & Analytics
See accurate real-time data for every aspect of your service business.
Integrated phone system
Call Recordings
Manage and record all of your calls
Call Log
See all of your incoming and outgoing calls in one place
Call Queuing
Place incoming calls in a line to make sure each call is answered
Call Flows
Create smart call routing with interactive voice response (IVR)
Greeting
Look professional with a phone greeting
All-in-one platform
All-in-One CRM
Call recordings, messages, and notes are all autosaved under the relevant job
Click to Call From a Job
Allow dispatchers and techs to call clients in just one click
Appointment Reminders
Send automatic job reminders to client
Voicemail to Job
Automatically transcribe a voicemail message to a job
Smart Transfer & Conferencing
Transfer a call or add someone to a call in seconds
Manage your field techs
Call Masking
Keep your clients’ phone numbers private
Tech & Client Call Recordings
Manage & record field techs’ calls to improve customer satisfaction
Optimize your marketing budget
Ad Tracking
Track your ads, link them to your jobs, and measure your ROI
Reports & Analytics
See accurate real-time data for every aspect of your service business.
An Integrated Phone System,
Designed for Field Service Businesses
Supercharge your Workiz subscription with a service phone plan
Integrated phone system
- Make and Receive Calls
- Send and Receive Text Messages
- Call Recordings
- Call Queuing
- Call Flows
- Greeting
- Call Whisper
- Numbers
All-in-one platform
- All-in-One CRM (Jobs & Calls)
- Call From a Job
- Appointment Reminders
- Voicemail to Job
- Smart Transfer & Conferencing
Manage your field techs
- Tech & Client Recording
- Call Masking
Track your marketing channels
- Ad Tracking
- Reports and Analytics
We Integrate with
Workiz Service Phone literally saves me hundred of dollars every month. It helps me understand what’s going on in the field and has saved me so much time. I’ve been able to avoid job cancellations and keep my clients happy
Austin Hiers
Let It Go Junk Removal & Dumpster Service
Any Questions?
Workiz Service Phone is the only phone system built for field service businesses. It helps service businesses save thousands of dollars each month by making sure that each call (job opportunity) is answered, and that all communication and job info is saved in one place.
Yes! If your clients are used to your current number and you’d like to keep it, you can port your phone number over to Workiz. It takes 2-3 weeks but we will take care of it.
Simple phone systems offer the option to make and receive calls, and possibly some offer features. However, none of them can integrate with your field service scheduling software like Workiz Service Phone. In addition, we offer call masking, client & tech recordings, or ad tracking to help you optimize your business and marketing costs.
Absolutely! The product is very intuitive, but we also offer initial and ongoing support in order to help you manage and grow your business.
There is no need to buy a new phone device! You can forward the calls to any landline or cell phone. In addition, you can also answer calls directly from your Workiz account.
Workiz Service Phone is available for Workiz scheduling software subscribers. It’s an additional powerful suite of tools that helps you manage your service business better.