Workiz Service Phone

All-in-One Phone System to Manage Your Service Business

Answer all incoming calls, reduce job cancellations and optimize your ad spend. Manage all of your jobs and calls from one platform.

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Never miss a call with
Workiz integrated service phone

Never miss a call with
Workiz integrated service phone

Offer the best customer experience and keep your clients coming back for more. Add a call greeting, record your calls, and create a smooth call flow so your clients never hear a busy line.

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Save your dispatcher’s time by avoiding multiple platforms

Save your dispatcher’s time by avoiding multiple platforms

Easily call clients right from your Workiz job page. See the full job timeline to help you follow client’s requests, identify important info such as job details, and listen to call recordings in one click.

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Ensure your techs are giving great customer service in the field

Ensure your techs are giving great customer service in the field

Assign techs to a job without revealing clients’ personal phone numbers. Record tech & client calls to ensure a great customer experience.

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Optimize your marketing budget

Optimize your marketing budget

Keep track of your marketing channels (yellow pages, Yelp, Google Ads, etc.) to understand which ads are generating more calls, more jobs, and most importantly, more revenue.

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Workiz Service Phone Main Features

Call Recordings

Manage and record all of your calls

Call Log

See all of your incoming and outgoing calls in one place

Call Queuing

Place incoming calls in a line to make sure each call is answered

Call Flows

Create smart call routing with interactive voice response (IVR)


Look professional with a phone greeting

All-in-One CRM

Call recordings, messages, and notes are all autosaved under the relevant job

Click to Call From a Job

Allow dispatchers and techs to call clients in just one click

Appointment Reminders

Send automatic job reminders to client

Voicemail to Job

Automatically transcribe a voicemail message to a job

Smart Transfer & Conferencing

Transfer a call or add someone to a call in seconds

Call Masking

Keep your clients’ phone numbers private

Tech & Client Call Recordings

Manage & record field techs’ calls to improve customer satisfaction

Ad Tracking

Track your ads, link them to your jobs, and measure your ROI

Reports & Analytics

See accurate real-time data for every aspect of your service business.

Integrated phone system

All-in-one platform

Manage your field techs

Optimize your marketing budget

An Integrated Phone System,

Designed for Field Service Businesses

Supercharge your Workiz subscription with a service phone plan

Starting from
$45 seat/month
5 seats minimum Get Started Get Started

Integrated phone system

  • Make and Receive Calls
  • Send and Receive Text Messages
  • Call Recordings
  • Call Queuing
  • Call Flows
  • Greeting
  • Call Whisper
  • Numbers

All-in-one platform

  • All-in-One CRM (Jobs & Calls)
  • Call From a Job
  • Appointment Reminders
  • Voicemail to Job
  • Smart Transfer & Conferencing

Manage your field techs

  • Tech & Client Recording
  • Call Masking

Track your marketing channels

  • Ad Tracking
  • Reports and Analytics

We Integrate with

Any Questions?

Workiz Service Phone is the only phone system built for field service businesses. It helps service businesses save thousands of dollars each month by making sure that each call (job opportunity) is answered, and that all communication and job info is saved in one place.

Yes! If your clients are used to your current number and you’d like to keep it, you can port your phone number over to Workiz. It takes 2-3 weeks but we will take care of it.

Simple phone systems offer the option to make and receive calls, and possibly some offer features. However, none of them can integrate with your field service scheduling software like Workiz Service Phone. In addition, we offer call masking, client & tech recordings, or ad tracking to help you optimize your business and marketing costs.

Absolutely! The product is very intuitive, but we also offer initial and ongoing support in order to help you manage and grow your business.

There is no need to buy a new phone device! You can forward the calls to any landline or cell phone. In addition, you can also answer calls directly from your Workiz account.

Workiz Service Phone is available for Workiz scheduling software subscribers. It’s an additional powerful suite of tools that helps you manage your service business better.

Apply for our Partnership Program

Please fill in the form and someone from our partnership team will get in touch with you as soon as possible.