We chose Workiz because the UI is simple & easy to learn.
Kristen Zinzi
Administrator at County Comfort Home Solutions
Genius Phone
AI-powered phone system for field service businesses.
Talk, text, and email your clients in one place. Enjoy advanced tools, like AI call answering, and track every number from lead, to job, to repeat customer.
AI DISPATCHER
Genius AI Answering so you never miss a job
Clients expect you to pick up the phone. Unanswered clients don’t call back. Genius Answering answers 100% of the calls you miss, scheduling those jobs before your competitors do.
Learn from every call
Recordings & transcripts of every call
Coach your team without listening to a single recording. Automatically get call insights about dispatcher performance, win rates, and missed opportunities. Every call in Workiz is recorded, summarized, and searchable.
automations
Automate and never miss a beat
Automate repetitive tasks like sending appointment reminders, tech en-route notifications, overdue invoice alerts. This is an easy way to improve your service level, streamline operations, and reduce hourly overhead.
Call protection
Keep client and tech numbers masked
Protect your business from customer theft by preventing techs from seeing client contact info, canceling the job, and contacting them privately. Call masking keeps your customer and tech numbers private, ensuring that your business is protected and professional.
money matters
Make your ads more effective
Missing calls while you’re running Google or Facebook ads is like burning money for no reason. Improve your lead cost and profitability by answering every call immediately. And when your team can't answer, Genius AI Answering can take over, 24/7.
SMART MESSAGING
Deliver perfect responses in an instant, every time
Smart Messaging lets you compose professional, situationally-appropriate messages tailored to each customer s history, so that your team can handle more conversations at once while still sounding like the professionals you are.
Learn from Calls
Organize your conversations with Call Tags
Make calls searchable with Call Tags. Eliminate the need to manually sift through calls to find important information. Make sure every job is done right, improve workflow efficiency and ensure nothing is missed or forgotten.
Incoming callRecording
Business hoursMon–Fri, 8 AM–6 PM
Ring your teamGreeting, then ring
Genius AnsweringAI answers 24/7
Book a job
Answer questions
Transfer to team
Smart call flows
Route every call. Miss none.
Set your business hours, greeting and who rings first. When your team can’t pick up, or you’re closed, Genius Answering takes the call. It books the job, answers questions about your services and pricing, or transfers the caller to your team during business hours.
Workiz mobile app
Run business from anywhere
Manage your entire service business from anywhere with a powerful mobile app that puts jobs, schedules, and team communications at your fingertips. Get real-time updates and keep your whole team in sync with instant notifications about new jobs and schedule changes.
Make more with the business you already built
One portal. One login. Every tool to fill the calendar and keep the trucks moving.
Genius Answering
AI answering instantly handles your calls, emails, and texts. It talks to clients, books jobs, and dispatches the right tech without any human intervention.
Genius Marketing
A built-in marketing suite that uses your live job data in marketing campaigns, and protects your online reputation by flagging bad reviews as soon as they hit.
Genius Phone
An embedded phone system that gives you actionable insights from your calls — like your true job win rate, why leads say no, and how dispatchers can improve.
Scheduling
Smart scheduling and dispatching that keeps your team efficient, optimally routed and running on time.
Invoicing
Professional invoices that let clients pay by credit card, mobile wallet, ACH, cash, check, and consumer financing.
Automations
Automate tasks with ‘when this happens, do that’ rules. For example, ‘When an invoice is due, send client an SMS’.
Workiz streamlined our business with digital estimates, invoices, and phone integration.
Olga White
Manager at Instafix Appliance Repair
I switched to Workiz from Service Titan in summer 2023 and have loved it ever since.
Jed Green
Co-owner of NexLvl Services
Workiz simplified scheduling and billing, boosting our efficiency.
Brian Harding
Élecproménager
We are getting so many 5-star reviews and more business!
Mike Bryant
CEO at Plumbing 365
Workiz gives us everything we need to run our business seamlessly.
Hector Perez
Fidelis Repairs
Workiz makes running a business seamless—no more paperwork, easy payments, and automated customer follow-ups!
Brian Orchard
Owner at Everett Air
Since using Workiz, we’ve been able to take on more jobs, stay organized, and keep our customers happier than ever.
Filipe Souza
Owner at SmarTech Solutions
With Workiz, our growth skyrocketed over 300% — everything’s faster and easier now.
Rafael Roa
Appliances USA Pro
Workiz keeps our business running smooth—faster estimates, happy customers, and techs who get more done.
Dan and Wyatt Johnson
Einstein Pros
Workiz keeps our team efficient, organized, and ready to grow without anything slipping through the cracks.
Mike Gidich
Owner at Honey Dudes Handyman
Workiz is powerful yet simple—helping us save time, win more jobs, and stand out from the competition.
Keating Kuhn
Gold Eagle Services
Workiz helps us ensure our customers get a great experience from the first call to the final invoice.
Lior Mizrahi
Same Day Garage Door Services & Repair
Genius Recording is like a COO on the job. We use it to coach our techs on every client interaction.
Rafael Roa
Appliances USA Pro