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  • Episode #11
  • Jan 23, 2025
  • 21
  • Field Service
  • HVAC
  • Tips & Tricks

How to increase lead generation for your service business

In this episode, Lorne Sederoff, VP of Channel Development at SearchKings, dives into the evolution of digital marketing and how artificial intelligence is revolutionizing lead generation and customer engagement. Lorne sheds light on how the partnership between SearchKings and Workiz is enhancing advertising performance for field service providers. He shares valuable insights on maximizing profitability in a competitive market, with a focus on balancing automation with a human touch.

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Keywords

digital marketing, AI, SearchKings, Workiz, field service, lead generation, advertising, customer relationship, automation, best practices

summaryIn this conversation, Lorne Sederoff, VP of Channel Development at SearchKings, discusses the evolution of digital marketing, the impact of AI on lead generation, and the importance of maintaining a human touch in customer interactions. He emphasizes the collaboration between SearchKings and Workiz to enhance advertising performance for field service providers, while also sharing best practices for maximizing profitability in a competitive market.

 

Takeaways

 

  • Lorne Sederoff leads digital marketing strategies at SearchKings.
  • AI is transforming lead generation and customer engagement.
  • Maintaining a human touch is crucial in customer service.
  • Collaboration between Workiz and SearchKings enhances ad performance.
  • Understanding customer profiles is key to successful marketing.
  • Automation can improve efficiency without sacrificing customer relationships.
  • Field service providers should align marketing and call handling teams.
  • Transparency in marketing spend leads to better business outcomes.
  • The future of the field service industry involves consolidation and higher acquisition costs.
  • Companies must optimize their online presence to remain competitive.

 

Titles

  • Navigating Digital Marketing with Lorne Sederoff
  • The Future of AI in Digital Marketing

 

Sound Bites

  • “AI can bring you better data.”
  • “It’s super important to us.”
  • “We can make this faster?”

 

Chapters

00:00

Introduction to Digital Marketing and SearchKings

05:09

AI’s Impact on Digital Marketing

11:22

Best Practices for Field Service Providers

About the speakers

Lorne Sederoff With Title (2)
Guest
Lorne Sederoff
VP of Channel Development at SearchKings

Lorne Sederoff, VP of Channel Development at SearchKings, Canada’s leading Google and Microsoft advertising agency. With years of experience in digital marketing, Lorne is instrumental in crafting scalable, profitable lead generation campaigns for small and mid-sized businesses. He plays a pivotal role in connecting companies to their customers through innovative advertising strategies. Lorne is also the host of the popular podcast Stories From the Field and is passionate about exploring disruptive technologies. When he’s not driving digital marketing success, Lorne enjoys travel and a competitive game of ping pong.

Caitlin Dwyer Podcast
Host
Caitlin Dwyer
Host

A Boston native turned California resident, blending my background in acting with a passion for sales. Over time, I’ve immersed myself in the world of Field and Home Service, uncovering the inner workings of this fascinating industry.

What I’ve found is a vibrant community of service professionals, each with their own journey marked by tales of resilience and triumph. Their stories, filled with grit and grace, serve as a testament to the remarkable growth potential within this field.

Now, I’ve partnered with Workiz to share these inspiring narratives through our new podcast, Workiz Unplugged. Together, we aim to uplift and motivate individuals within the industry, offering insights and lessons from those who have thrived in the face of challenges.

Book a demo with Caitlin today!

Be a guest on our podcast.

Are you a home service professional eager to share your insights and experience with us on our podcast?

Sign up to be a guest at Workiz Unplugged, our field service podcast, and join our host, Caitlin Dwyer, a Boston native turned California transplant, as she shares inspiring narratives and offers insights and lessons from those who have thrived in the face of challenges.

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