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Dispatch Software for Field Service Teams
Turn a service request into a closed job in seconds
Drag-and-drop calendar
Take your business to the next level
Keep track of job progress and quickly respond to new opportunities with our drag-and-drop calendar. Ensure that you have the best pro for the job by filtering the calendar by tech expertise or by team.
Automate daily tasks
Never miss an ETA
Keep your customers in the loop and eliminate any miscommunication with customizable appointment reminders and “On My Way” text messages.
Job management
Stay on top of your game
Real-time updates on new jobs and mid-day changes will help your team provide outstanding service to your customers.
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Common questions
What's Field Service management software?
Fully customizable, Workiz is a field service management software that includes dispatch scheduling software, invoicing and many more business-related tools for you, putting control of your entire business at your fingertips.
Featuring a fully integrated state-of-the-art Communications Suite and a field service dispatch software, along with an advanced Automation Center to run many of your daily tasks on autopilot, leaving you free to focus on getting more jobs and growing your business.
How can a dispatch feature within a field service management software improve my bottom line?
Not only is Workiz the most efficient way to grow your business, but it can also help you grow it faster than any other FSM software out there. Workiz is the ONLY field service management platform with a dispatch software feature that fully integrates with Angi, Thumbtack, and Google’s Local Services Ads – all online lead sources that are essential to any service pro. Field Service teams who use Workiz report an average revenue increase of 22%!
Among other things, it features flexible payment solutions (operated by Stripe and Sunbit) that help customers afford your services while ensuring you get paid what you deserve.
On top of all that, Workiz can help you get more customers by boosting your reputation. It integrates reputation management platforms NiceJob and Signpost and enables you to send automated review requests to satisfied clients in order to boost your rating on Google My Business.
Moreover, by facilitating seamless communication between you, your techs, and your customers, Workiz enables you to provide an exceptional experience for your customers – one that keeps them coming back.
Does Workiz integrate with QuickBooks and other apps?
Yes! Workiz field service management software fully integrates with QuickBooks, an app that automatically syncs invoices, customers, and payments for you to keep track of your business records and stay in control of your finances.
Not only that, but with mobile app integrations, your technicians can generate estimates, invoices, and report revenue in real-time. Workiz also integrates with dozens of other apps, including Google Calendar, Mailchimp, and Zoom to help as a sort of dispatch scheduling software allowing you to easily communicate with customers, stay organized, and stay in control of your entire business.
Can I make service estimates with Workiz?
Yes, you can! With Workiz, you can create an estimate in a matter of minutes (often seconds), letting you be the first to respond to the lead – and the one most likely to win the job.
Plus, you can customize quotes to make your brand really stand out. This will make your customer touchpoints memorable and make them more likely to want to work with you again in the future.
Since we’re in the business of making money, Workiz enables you to create Sales Proposals that feature 3 estimates in 1 (ranked “good, better, best”). Many customers would rather pay extra for the repairs that they care about. This means that they’re most likely to pick “better” or “best” and boost your revenue, all while you provide them with an exceptional customer experience.
Does your field service management software have a mobile app?
It does! Available on the App Store and Google Play, Workiz’s mobile app is compatible with all devices, and every single employee of yours should be able to get used to it in no time. With the app, your techs will be able to generate estimates within minutes and easily communicate directly with customers via our dispatch software features, saving you time and effort and freeing you up to more effectively manage your business.
Additionally, your team can send customers ‘On my way’ messages as a field service dispatch software feature while you track their location in real time, reducing delays and last-minute cancellations that can negatively impact customer satisfaction.
We encourage you to try the mobile app and set your employees’ routes, saving time (and gas!) You’ll find that not only does it help you boost your team’s productivity, but it also cuts costs and maximizes revenue.