Step 3: Workiz Service Phone

Improve Your Business Communication with the Workiz Service Phone

  • 5 Videos
  • 18 min
Learn how to make calls in one click, reduce job cancellations, and ensure great customer service by recording your team and clients’ calls. With Workiz Ad Tracking, you’ll know which ads are generating more calls, more jobs, and most importantly, more revenue, allowing you to optimize your marketing budget.
Workiz Service Phone System
Learn how you can manage all of your jobs and calls from one platform. Answer all incoming calls, reduce job cancellations, and optimize your ad spend. All of your calls are automatically recorded and saved under the relevant job or client page.
Setting Up Call Flows
Learn how to manage your calls page and set up your call flows so that you never miss a call again. If you want to look more professional and send callers to the right place, you can create a call route for specific numbers. You can forward each call to the right person or department and make sure that you’re always available for your clients. Even when you’re not.
Monitor Your Field Techs with Workiz Call Masking
One of the most important things for service business owners is to have a good business reputation and to make sure dispatchers and techs offer the absolute best customer experience, which will help avoid jobs getting canceled. Workiz offers a one-of-a-kind solution called Call Masking. Call Masking helps you ensure that your techs answer all incoming calls on time and offer your clients a great customer experience.
Optimize Your Marketing Budget with Call Tracking
As a service business, you spend lots of money on advertising - Google local services, Yellow Pages, Yelp, Google Ads, etc. With Workiz Call Tracking, you’ll know which ads are generating more calls, more jobs, and most importantly, more revenue.

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Workiz Service Phone System
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Setting Up Call Flows
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